Sears Eddie Lampert

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Eddi Lampert, former hedgefund manager and former CEO of Sears, introduced competition between Sears' company managers.


Measures introduced Unintended Consequences
  • introduction of a competition between company managers
  • managers started to compete and ended collaboration


Sears has lost over 40% of its stock value, and closed down many stores. Instead of enhancing Sears’ bottom line, the heads of various divisions began to undermine each other and fight tooth and claw for the profits of their individual fiefdoms at the expense of the overall brand.